How to File an Online Complaint With NBPDCL
If you have a problem with your electricity connection or want to file an online complaint, here’s how to do it. Follow these simple steps to get your issue resolved by NBPDCL.
North Bihar Power Distribution Company Limited is a public undertaking owned by the government of Bihar. It is headquartered in Patna. It has an impressive infrastructure that includes 506 power transformers, 246 power system stabilizers, and 8,25 11 kV feeders and 20,900 distribution transformers.
Online Complaint Form
Online complaint forms are an excellent way to gather feedback from your customers. These forms allow users to provide a concise explanation of their issues, while also giving you the opportunity to improve your product or service. They can also save you time and money by helping you avoid unnecessary legal disputes.
When completing the form, make sure to include all relevant information and documents. For example, if you are complaining about a product that has been delivered late or damaged, you should provide proof of such damage. Also, include the type of relief you are seeking from the company.
Once you have completed the form, submit it to the Electricity Consumer Grievance Redressal Forum (CGRF) of your region/circle. You will receive a reference number, which you can use to track the status of your grievance.
Complaint Registration Number
The complaint registration number is a unique identifier that NBPDCL uses to track the status of your complaint. It will appear in a message sent to you after the complaint is registered. You should take this identifier with you for future reference.
The online complaint system allows voters to report alleged election law violations. All information submitted to this site will be forwarded to the county board of elections and district attorney for investigation. The Department cannot guarantee that any action will be taken on the complaints reported through this website.
When you register a grievance with the NBPDCL, be sure to include all relevant documents and details. The application should also state the type of relief you are seeking. In addition, it is advisable to list the names of the witnesses. This will help the NBPDCL investigate your grievance quickly and efficiently. Also, be sure to keep copies of any documents you send to the company.
Complaint Documents
If you’re not satisfied with the final decision of NBPDCL or its licensee, you can lodge a complaint against them at the Electricity Ombudsman. Here, you can get your money back or compensation for the loss of electricity. This process is simple and quick.
When filing a complaint at Voxya, you need to provide all the required documents, including the invoice and proof of address. You can also attach a copy of your previous bills. These documents will help in resolving the issue as soon as possible.
Once you’ve filed a complaint, you can check its status by entering the complaint reference number. This number can be found in the e-bill or on your mobile phone. This number is valid for 30 days. If you’re unable to resolve your issue within this time, please call the customer care department. Then, they’ll provide you with a new complaint reference number. You can also track your complaint by visiting the online portal of NBPDCL.
Complaint Status
If you are facing problems with the electricity services of NBPDCL in north Bihar, then you can register a complaint against the company. To do so, you can visit the website of NBPDCL or call on its helpline numbers. These helplines are available 24*7 and you can talk to the customer care executive of NBPDCL.
You can also file a complaint with the consumer protection forum of your region. However, this is not a guaranteed remedy. You can also file a petition with the Electricity Ombudsman of Bihar, if you are dissatisfied with the final decision of the CGRF of your circle.
To file a complaint with the NBPDCL, you need to provide the following details: